Refund Policy — Paarshiv Prayaan

Last updated: 22-08-2026

At Paarshiv Prayaan, we want you to be happy with your purchase. Please read our refund policy carefully before placing an order.

1. Eligibility for Refund/Replacement

You may request a replacement within 7 day(s) of receiving your item.
To be eligible, the item must be unused, in its original packaging, and accompanied by a valid unboxing video showing the issue.
Refunds/replacements are considered only for:
- Wrong item received
- Defective or damaged item received
No refund or replacement will be provided for:
- Size, quality, or personal preference issues (product details are published on each listing)
- Items damaged or altered by the customer after delivery
- Items returned without original packaging/inserts

2. How to Request a Refund/Replacement

WhatsApp/Call: +91 88274 90094
Address: Shop No. 40, Jayrampur Colony, Indore, MP 452007

3. Inspection and Processing

Once your returned item is received, our team will inspect it and notify you of approval or rejection within 3-4 business days.

4. Refund Method

Approved refunds are generally issued as store credit/wallet balance for use on a future order.
Refunds to the original payment method (UPI/bank transfer) are made only in exceptional cases (e.g., prolonged delivery delay, repeated incorrect/damaged shipments), at our discretion.
Approved refunds are processed within 4–5 business days; actual credit timing may vary depending on your bank or payment provider.

5. Non-Refundable Charges

Any nominal prepaid/convenience fee charged at checkout (e.g., on Cash on Delivery orders) is non-refundable, including in case of RTO (Return to Origin).

6. Contact Us

For any questions about this Refund Policy, reach out to us:

Paarshiv Prayaan
Shop No. 40, Jayrampur Colony, Indore, MP 452007
Phone/WhatsApp: +91 88274 90094